Purchasing digital products, including PDF downloads and online material is subject to the following terms and conditions. Consumers are advised to review carefully before making any purchase.

All transactions purchased of intangible products, PDF downloads, resource material, and online content are made through payment gateways such as PayPal or Stripe that use SSL encryption. These payment gateways are safe and secure for using all types of credit cards and debit cards in different countries and your details are not stored during this process.

Since your purchase is a digital product, it is deemed “used” after download or opening, and all purchases made are non-refundable or exchangeable. Since the products is made available here are intangible, there is a strict no-refund policy. Marilyn West & Co. reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase, and product or service offerings, without prior notice.

No Show: A participant who registers for a training session, workshop, or course but does not attend the training session/workshop and/or engage with the course content (i.e. does not log in to the Learning Management System and has not responded to reminders and/or communication requests from Marilyn West & Co.) or does not attend on the day of a training/workshop without notifying us before the scheduled date, this is considered a no call, no show.

No form of refund, transfer, or substitution will be allowed.

If you do not receive the digital product link upon purchasing, you can immediately contact info@marilynwest.com with your transaction/payment details to ensure your product is delivered as soon as possible.